Privacy Policy

1. Introduction

Knightdale Concrete Professional ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.knightdaleconcrete.com or use our concrete contractor services in Knightdale, NC and surrounding areas.

2. Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or estimate through our website or contact forms
• Call or email us to inquire about our services
• Schedule a consultation or service appointment
• Enter into a service agreement with us
• Subscribe to our newsletter or communications (if applicable)

The information we collect may include your name, email address, phone number, property address, project details, and any other information you choose to provide.

3. How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for concrete services
• Schedule and complete concrete projects
• Communicate with you about your project status
• Process payments and maintain service records
• Send service-related information and updates
• Respond to your inquiries and customer service requests
• Improve our website and services
• Comply with legal obligations and resolve disputes

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (e.g., payment processors, scheduling tools)
• When required by law or to protect our legal rights
• In connection with a business transaction such as a merger or sale of assets
• With your consent or at your direction

5. Website Analytics and Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

We may use third-party analytics services like Google Analytics to understand how visitors use our website. These services collect information such as your IP address, browser type, pages visited, and time spent on our site.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and transaction information may be retained for several years for business and legal purposes.

9. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications (if applicable)
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: