Terms of Service
Last Updated: January 31, 2026
1. Acceptance of Terms
By accessing and using the website of Knightdale Concrete Professional (www.knightdaleconcrete.com), you accept and agree to be bound by the terms and conditions outlined in this agreement. If you do not agree to these terms, please do not use our website or services.
2. Services Provided
Knightdale Concrete Professional provides professional concrete contractor services including but not limited to driveways, patios, foundations, stamped concrete, repairs, sidewalks, commercial concrete, retaining walls, leveling, steps, pool decks, and garage floor coatings in Knightdale, NC and surrounding service areas.
3. Estimates and Quotes
All estimates and quotes provided by Knightdale Concrete Professional are based on information provided by the client and initial site assessments. Final pricing may vary based on actual site conditions, unforeseen complications, or changes requested by the client. We will communicate any price changes before proceeding with work.
4. Payment Terms
Payment terms will be outlined in your service agreement. We typically require a deposit before work begins, with the balance due upon project completion. Acceptable payment methods include cash, check, and credit card. Late payments may be subject to additional fees.
5. Project Timeline
We provide estimated project timelines based on typical conditions. Actual completion times may vary due to weather conditions, material availability, permit delays, or unforeseen site conditions. We will keep you informed of any schedule changes throughout the project.
6. Warranties and Guarantees
We stand behind the quality of our workmanship. Specific warranty terms will be outlined in your service agreement. Warranties do not cover damage caused by improper use, extreme weather events, soil movement beyond normal expectations, or lack of proper maintenance.
7. Client Responsibilities
Clients are responsible for providing accurate property information, ensuring clear access to work areas, obtaining any necessary homeowner association approvals, and following our recommended maintenance guidelines after project completion. Failure to meet these responsibilities may affect warranty coverage.
8. Cancellation and Refunds
Cancellation policies will be detailed in your service agreement. Deposits may be non-refundable if work has already been scheduled or materials have been ordered. If you need to cancel or reschedule, please contact us as soon as possible.
9. Limitation of Liability
Knightdale Concrete Professional carries appropriate insurance coverage for our operations. Our liability is limited to the amount paid for services rendered. We are not responsible for damage to underground utilities not properly marked by utility companies, damage caused by acts of nature, or consequential damages beyond the direct cost of our services.
10. Intellectual Property
All content on our website, including text, images, logos, and design elements, is the property of Knightdale Concrete Professional and is protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms.
12. Governing Law
These Terms of Service are governed by the laws of the State of North Carolina. Any disputes arising from these terms or our services will be resolved in the appropriate courts of Wake County, North Carolina.
13. Contact Information
If you have questions about these Terms of Service, please contact us:
Knightdale Concrete Professional
117 Park Ave, Knightdale, NC 27545, USA
Phone: (984) 733-8891
Email: support@knightdaleconcrete.com